Susan Donovan

I'm passionate about helping organisations grow by growing their people - effectively.

Utilising 'Immunity to Change', the neuroscience of 'presence' and collaborative facilitated process, I work with organisations and individuals who are ready for the challenge of deep adaptive change.

Clients include Fonterra, Canon, Telstra, MLC, RioTinto and TAFE.

MY LATEST ARTICLES

Sales Paradox: Strong rapport can damage relationship.

Susan Donovan

Author Susan DonovanCan a salesperson really have too much rapport? Sure!Rapport is built (or broken) in response to the subconscious question: 'Are you on MY side, or someother side?'It can be developed around different topics - personal ...

FIND B2B SALES CONTENT – TO HELP YOU SUCCEED

Are you searching for advice that will help you grow and manage sales - or lead your sales team? You are likely to find it here. This site brings you some of the latest expert thought leadership content on business to business (B2B) sales from the SMA Sales Masterminds.

LATEST ARTICLES

Finding The Change Agent Within Your Customer

Tony Hughes

Always running late? Here's why it's time to change.

Keith Dugdale

4 Fiercely Ferocious Pay It Forward Principles

Tony Hughes

"Are your sales methods tired and outdated"

John Smibert

The Seven Sins of Selling

Tony Hughes